Terms and Conditions
TERMS AND CONDITIONS
By registering or purchasing from this site, you agree to our terms and conditions.
SW Wholesale is a trading name of White Distribution Ltd. The full business details can be found at the bottom of these terms and conditions. For the rest of this document, White Distribution Ltd t/a SW Wholesale will be referred to as 'the company'.
1.1 It is not necessary to register with us in order to view many parts of this Website. However, you will need to register to purchase from us.
USE OF WEBSITE
1.3 You may print pages from this material but must not download or copy material from this Website without our prior written consent. This includes or images.
1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.
LINKS TO AND FROM OTHER WEBSITES
1.6 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.
1.7 Any party wishing to link to this website is entitled to with permission only and to do so provided that the conditions below are observed:
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
(d) the link is from a site that is relevant to our business (the company).
(e) is not hidden or misrepresent the company.
1.8 By linking to this website in breach of clause 1.7 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.
1.9 If the company feels that any link to the website breaches any clause above, we reserve the right to:
(a) Request removal, either from the linking website owner, or hosting company.
(b) Request that Google, or any other search engine disavow the link to our website.
(c) Seek damages for any loss of reputation or fall in search engine ranking as a direct result of such link.
1.10 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and / or up to date.
1.11 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.
EXCLUSION OF LIABILITY
1.12 We do not accept liability for any loss or damage that you suffer as a result of using this website.
1.13 We do not accept liability for any loss (including consequential) or damage that you suffer as a result of using or re-selling any product.
1.14 Products are sold without warranty or guarantee.
1.15 In the event of a returned item which included a free gift, the free gift must also be returned otherwise the gift will be charge at the regular price.
1.16 Any discount vouchers cannot be used in conjunction with any other special offers and / or discounts.
1.17 Discount codes may be withdrawn without any prior notice.
1.18 All prices exclude V.A.T and are applicable only on www.swwholesale.co.uk
1.19 VAT will be charge at the prevailing UK rate (currently 20%), unless the item is exempt or the delivery is outside the EU. If you feel you are except, please contact us.
1.20 The company reserves the right to refuse any order. We may refuse an order for one of the following reasons:
i/ Error with pricing, product information or any promotion
ii/ We are unable to process payment
iii/ An item is out of stock
1.21 Approximate stock availability is indicated on the site and noted at check out.
1.22 Orders may be placed on back order, with delivery pending. Whilst we endeavour to ensure this information is as accurate as possible, we cannot guarantee stock levels. If we are unable to fulfil your order which stated “in stock” we will contact you to advise of this issue.
1.23 Back order will usually have an estimated time for despatch, but this cannot be guaranteed and may be delayed.
ALTERNATIVE PRODUCTS / PRODUCT CHANGES
1.24 The company reserves the right to substitute certain products if the original item is not available. For example, if a red heart confetti is ordered and the usual manufacturer confetti isn't available a substitute product maybe supplied. You may wish to advise in advance if your order is for a display unit where the alternative product is not suitable. In this instance, we will advise lead time for original item.
1.25 Products are manufactured in batches and therefore you may notice some small variances between batches, including, but not limited to, colour and shape. Your order may contain products from 2 different batches. The company will not accept that products are faulty due to this issue.
1.26 The company reserves the right to change products without notice.
1.27 Where the product has changed for a very similar one, the product image may not change, however the product code usually will, but the company does not guarantee this.
1.28 Next day delivery is not a guaranteed service. Delays sometimes occur and we cannot be held responsible for such delays.
1.29 If our couriers are unable to delivery your order, typically this will be taken back to their depot after a card if left. Re-delivery will be attempted when arranged, however in the event of the order being returned to the company a charge will be made for re-arranging delivery. If re-delivery is not required, the items will be put back into stock with a 20 % re-stocking charge to the purchaser. The original delivery charge (if applicable) will not be refunded.
1.30 Deliveries on pallets, the conditions in 1.29 apply, with the exception that re-delivery will incur an additional charge.
1.31 The delivery time estimates are approximate and cannot be guaranteed. Our couriers and as such do not guarantee delivery.
DAMAGES / SHORTAGES
1.32 As per our returns policy, all shortages or damages must be reported in writing within 3 working days of receipt to the company. After this time a claim cannot be made.
1.33 No items will be accepted as a return unless damaged and explicitly agreed in advance with the company. Items returned without prior agreement will not be refunded. We do not operate a sale or return policy.
1.34 All goods remain the property of the company until payment has been made in full.
1.35 If payments made by debit / credit card or PayPal are later queried (sometimes known as chargeback), the ownership of goods will revert back to the company. The company reserves the right to pursue the purchaser for the funds and if necessary take legal action to recover the amount. Any additional costs incurred by the company to recover the amount or incurred from merchants, will be passed onto the purchaser. This includes, but not exclusively, chargeback fees.
1.36 In order to purchase from SW Wholesale, registration is required. Completed registration forms will be reviewed. SW Wholesale reserve the right to refuse access.
1.37 The purchaser is responsible for paying any import tax / duty or local charges (deliveries outside the UK).
1.38 The company sends out regular newsletters giving product updates and company news. You will automatically receive this via email if you register for a log onto our site or added your email address into the 'Newsletter signup' box. At anytime you can unsubscribe to this newsletter by clicking within the email or otherwise send us an email with the title 'Unsubscribe' to firstname.lastname@example.org.
1.39 Stock notifications can be received. This requires further sign up on the product page when a product is out of stock. If you no longer require this notification, please contact us.
1.40 The company reserves the right to contact you about orders or pending orders even if you have unsubscribed from our email communication.
OFFERS / PROMOTIONS / LOYALTY SCHEME / DISCOUNTS
1.41 Any offers, promotions, loyalty schemes or discounts maybe amended, suspended or withdrawn without notice at any time.
1.42 Card payments will appear as below on your bank / card statement:
SP * SW WHOLESALE
1.43 Payment payments will appear as below on your PayPal / bank / card statement:
LAW and JURISDICTION
The company periodically reviews and updates these terms and conditions. You should check them before placing every order as you agree to these terms with every purchase.
Our business’s name is: White Distribution Ltd t/a SW Wholesale
Our registered business address is: Unit 3A Redwall Close, Dinnington, Sheffield, S25 3QA
Our VAT registration is: GB116656020
Our company registration number is: 07043019
Our contact details are:
Phone: 01909 562 554